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Preface
This book has been conceptualized as a broad overview of the critical issues, theoretical and practical, involved in public organizations and trends pertaining to their management. The emphasis is on the implication of these issues at both the “micro” (i.e., internal issues) and “macro” (i.e., external issues concerning relations and strategy) levels in an organization. This book also discusses important aspects of effective management in public organizations. Specifically, it looks at various aspects of theories on public organization, management, research and practices, regarding (1) organizational environment; (2) publicprivate distinctions; (3) structure, design, and technology; (4) leadership, culture, and motivation; and (5) effectiveness of goals. All articles in the book discuss the theoretical, conceptual, and methodological considerations that are appropriate to each topic; they also provide a critique of existing work on the respective topics. Additionally, they delineate the implications of future theory and research, and reflect on the implications of policy and practice at the individual, organizational, and societal levels. Specifically, this is a research handbook that includes literature on interdisciplinary research pertaining to management of public organizations, and covers several academic disciplines such as psychology, leadership studies, organizational theory/behavior, public values/ethics, and NGO studies. Moreover, it has a multilevel approach, addressing issues from the individual, managerial, organizational, and socio-cultural perspectives. Acknowledging the global and universal nature of issues related to public management, the editor has included research articles from several countries (Korea, China, Indonesia, and the US) and ensured that both the “East and West” have been represented in the book. Based upon Dr. Rainey’s “A framework for Organizational Analysis” (Rainey, 2009, p. 19–23), the 16 empirical studies in this book have been broadly conceptualized, categorized, and arranged according to 8 key themes: (1) Auspices: Public, Nonpublic, and so on; (2) Environments; (3) Leadership; (4) Culture; (5) Structures; (6) Processes; (7) People; and (8) Organizational Performance and Effectiveness. At the end of each section, relevant cases studies have been included in order to give readers access to the key managerial issues in virtual circumstances, and they are followed by a set of discussion questions. The case studies prompt discussion on a number of topics, including but not limited to the administrative environments, authority and structures, managing for effectiveness, leadership and culture, and the relationship between government and nonprofit organizations. For example, the case study in Section 7 has been introduced to illustrate the human element of motivation in public and nonprofit sectors. Some case studies introduce students to the nature and complexities of the management of public organizations and provide an opportunity to explore the competencies required for their effective management. The discussion questions that follow the case studies are linked to the topics illustrated in each chapter. These case studies and questions can be used in class to prompt discussions on key themes or assigned to students as homework. In the Appendix, a different set of public agency websites have been included to guide and facilitate class activities, for example, developing group application project papers and presentations. This book is expected to serve as a useful reference source for academics and researchers, a guide for public managers, policy makers, and practitioners, and as a teaching resource for undergraduate and graduate courses.
Contents
About the Author / Editor Preface Acknowledgements Introduction
Section1 Auspices : Public and Nonpublic
Driven to Service : Intrinsic and Extrinsic Motivation for Public and Nonprofit Managers
Serving the Mission : Organizational Antecedents and Social Consequences of Job Choice Motivation in the Nonprofit Sector
Section2 Environments
Of Alternating Waves and Shifting Shores : The Configuration of Reform Values in the US Federal Bureaucracy
Analyzing Value Creation of Electronic Human Resource Management (E-HRM) : An Indonesian Case
Section3 Leadership
Leadership and Public Service Motivation in U.S. Federal Agencies
Toward the Trusted Public Organization : Untangling the Leadership, Motivation, and Trust Relationship in U.S. Federal Agencies
Section4 Culture
Determinants of Positive Job Attitude and Behaviour in the Asian Work Context : Evidence from Korean Central Government Agencies
The Roles of Integrative Leadership in Enhancing Organizational Effectiveness in the Chines Public Sector : A Research Note
Section5 Structures
Working Across the Divide : Job Involvement in the Public and Nonprofit Sectors
Research on Accountability in the Korean Central Government Agencies : Exploring Antecedent and Moderating Effects of Public Service Motivation, Goal Clarity, and Person–Organization Fit
Section6 Processes
Work Motivation and Social Communication among Public Managers
The Effects of Personnel Reform Systems on Georgia State Employees’ Attitudes : An Empirical Analysis from a Principal-Agent Theoretical Perspective
Section7 People
Antecedents, Mediators, and Consequences of Affective, Normative, and Continuance Commitment : Empirical Tests of Commitment Effects in Federal Agencies
Exploring the Antecedents and Consequences of the Acceptance of Performance Appraisal Systems : The U.S. Federal Case
Section8 Organizational Performance/ Effectiveness
Exploring the Topography of Performance and Effectiveness of U.S. Federal Agencies
Determinants of Job Satisfaction and Turnover Intentions of Public Employees : Evidence from U.S. Federal Agencies
Index Appendix |
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